For any kind of assistance from our team, you can reach our Help Center.
Do you know about the UrbanClap Guarantee?
We share our service partner’s commitment to delivering the best customer experience, on time, each time. To honour this commitment, we have launched The UrbanClap Insurance Protection Programme. This programme protects UrbanClap users against any damages caused during the delivery of a service booked on UrbanClap. The insurance amount is of up to Rs. 10,000.
Please note that the insurance coverage is applicable only on services paid for online either before or after the service delivery. The insurance coverage is not applicable on cash payments.
The UrbanClap Insurance Protection Programme is applicable on the following services:
We do not extend the Insurance Protection Programme to customised service categories such as Photographers, Interior Designers, Packers & Movers, where in we allow customers to choose amongst different service professionals interested in their request.
In the unlikely event of any damages caused during the service delivery, you can reach us by using the ‘NEED HELP’ button located in your project or contact our help center by clicking here.
The insurance coverage is not applicable on requests that have been cancelled.
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View Comments
I NEED AN EXECUTIVE TO VISIT MY OFFICE AS WE WANT TO DO DEEP CLEANING OF THE BUILDING AT DADAR WEST
Hi Sanjeevani,
Please download the UrbanClap app and book deep cleaning services.
-- Team UrbanClap
I wish to book for deep cleaning of my 2 BHK flat in Pune. I am not clear whether the Urbanclap team does the washing of walls ceilings etc.They are painted with washable paint. jpb 16.1.18 @ 10.34 am
Hi there,
Please download the UrbanClap app and book a home cleaning appointment!
Regards,
Team UrbanClap
Hi bhavya,
I tried booking for kitchen deep cleaning from the app. Payment got deducted but there is no confirmation or no active job. Can you please help.
Regards,
Rishi
Hi Rishi,
The refund has already been initiated.
Regards,
Bhavya
Hi, I need a person for furniture painting and polishing at home.
Hi D. Dasgupta,
Please download the UrbanClap app and book an Interior Design service or a Furniture/Wood Work service. When our category professionals call you, you can clarify your specifications for furniture painting and polishing.
Regards,
Team UrbanClap
Hi All,
Can male book a beauty service at home like the waxing.
Hi Abhishek,
We do offer Men's Haircut & Grooming services! Install our app and check out all the grooming services for men available at home.
Regards,
Team UC
I just wanted to rent my gowns & dresses, plz guide me how to do, I’m from Chandigarh
Hi Gunjan,
We are a home services platform providing professional support for beauty, spa, appliance repairs, cleaning and more. We do not provide outfits on rent just yet :) But to answer your query, read our article: Rent Wedding Outfits in India
Hello Good day! Can we get a contact of the Marketing team of the Urban Clap? We wanted to offer proposal.
Hi Rebecca,
You can share your proposal with us on the following email id: help@urbanclap.com
Regards,
Bhavya
Hi! I wish to book an haircut appointment from urbanclap, but when I open the app and go into 'salon for women' section there is not haircut facility available. How do I book an haircut appointment?
Hi Ridha,
Thank you for reaching out to us. Unfortunately we do not provide hair cut services for women as of now. We'll let you know once we unveil them, until them please use our salon and spa at home services!
Regards,
Bhavya
Hello. I am an interior designer. Want to list myself in urban clap. How do I proceed ?
Hi Preksha,
You can join UrbanClap by signing up as a partner. Download the UrbanClap Partner app from Google Playstore or simply click here
Regards,
Bhavya
Hi,, I want to join in ur organization for grow my business kindly contact me.
Hi Santosh,
You can join UrbanClap by signing up as a partner. Download the UrbanClap Partner app from Google Playstore or simply click here
Regards,
Bhavya