{"id":20885,"date":"2018-12-03T17:07:14","date_gmt":"2018-12-03T11:37:14","guid":{"rendered":"https:\/\/www.urbanclap.com\/blog\/?p=20885"},"modified":"2018-12-03T17:07:14","modified_gmt":"2018-12-03T11:37:14","slug":"how-to-reach-urbanclap-customer-care","status":"publish","type":"post","link":"https:\/\/appstudio.co.in\/ucblog\/company-updates\/how-to-reach-urbanclap-customer-care\/","title":{"rendered":"How to Reach UrbanClap Customer Care Helpcenter"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">For any kind of assistance from our team, you can reach our <a href=\"https:\/\/www.urbanclap.com\/helpcenter\" target=\"_blank\" rel=\"noopener\">Help Center<\/a>.<\/span><\/p>\n<p><b>Do you know about the UrbanClap Guarantee?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">We share our service partner&#8217;s commitment to delivering the best customer experience, on time, each time. To honour this commitment, we have launched The UrbanClap Insurance Protection Programme. This programme protects UrbanClap users against any damages caused during the delivery of a service booked on UrbanClap. The insurance amount is of up to Rs. 10,000. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please note that the insurance coverage is applicable only on services paid for online either before or after the service delivery. The insurance coverage is <\/span><b><i>not<\/i><\/b><span style=\"font-weight: 400;\"> applicable on cash payments. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The UrbanClap Insurance Protection Programme is applicable on the following services:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Salon at Home<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Spa at Home for Women<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Electrician, Plumber, and Carpenter services<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">All Home and Car Cleaning Services<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Pest Control<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Dry Cleaning<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We <\/span><b><i>do not<\/i><\/b><span style=\"font-weight: 400;\"> extend the Insurance Protection Programme to customised service categories such as Photographers, Interior Designers, Packers &amp; Movers, where in we allow customers to choose amongst different service professionals interested in their request. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the unlikely event of any damages caused during the service delivery, you can reach us by using the &#8216;NEED HELP&#8217; button located in your project or contact our help center by clicking <a href=\"https:\/\/www.urbanclap.com\/helpcenter\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The insurance coverage is not applicable on requests that have been cancelled. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>For any kind of assistance from our team, you can reach our Help Center. Do you know about the UrbanClap Guarantee? We share our service partner&#8217;s commitment to delivering the best customer experience, on time, each time. To honour this commitment, we have launched The UrbanClap Insurance Protection Programme. This programme protects UrbanClap users against [&hellip;]<\/p>\n","protected":false},"author":89,"featured_media":24026,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4088],"tags":[],"class_list":["post-20885","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Reach UrbanClap Customer Care: Help Center<\/title>\n<meta name=\"description\" content=\"We share our service partner&#039;s commitment to delivering the best customer experience, on time, each time.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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